- Candidate will be support customers in the resolution of their incidents (providing guidance and data collection information)
- Will be responsible for providing customers with the guidance and support needed throughout the full life cycle to ensure successful and most effective use of products.
- Analyst will act as the primary liaison between company and the customer.
- Candidate will be responsible for escalating issues across multiple businesses and marshaling resources as necessary to resolve problems
- Document best practices and activities.
- Proactively identify risks and issues making sure it's taken care of.
Skills needed:
- Junior DBA DBO skills
- Experience with Linux/ Solaris environment.
- should be proactive and self-driven.
- excellent communication skills as will be interacting with final customer.
- Good technical writing skills.
- Good team player.
- multitasking and organizational skills is a must.
- Oracle Database
- Sql Server /developer
- knowledge on Oracle products ( EBS, PSFT, FMW, OBI, Siebel) will be a plus.
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